1. General Information

This website is operated by Olivia Marguerite Comacchio T/as Top End Tenders (ABN 30 496 651 363). The information provided on this website is general in nature and is not a substitute for professional advice. While reasonable efforts are made to ensure accuracy at the time of publication, no warranty is given regarding the accuracy, completeness or currency of website content.

2. Professional Services

Top End Tenders provides professional tender development, document preparation and business support services. These services do not constitute legal, financial, engineering or technical compliance advice. Clients are responsible for obtaining their own independent legal, financial or technical advice where required.

3. No Guarantee of Outcomes

Tender evaluations and contract awards are determined solely by the procuring entity. Top End Tenders does not guarantee or warrant the success, shortlisting or award of any tender, bid or proposal.

4. Client Responsibilities

Clients are responsible for:
(a) providing accurate and complete information, documents and data;
(b) reviewing and verifying final submission documents; and
(c) lodging and submitting tenders through the correct portals by the required deadlines.
Top End Tenders is not responsible for delays, errors or omissions arising from incorrect or incomplete information supplied by clients or third parties.

5. Non-Exclusive Services

Services are supplied on a non-exclusive basis. Top End Tenders may provide services to other clients, including those in similar or related industries, provided that commercial-in-confidence obligations are maintained.

6. Confidentiality & Commercial-in-Confidence

Client documentation and communications are treated as commercial-in-confidence and will not be disclosed without consent except as required by law or as reasonably necessary for service delivery.

7. Website Use

By accessing or using this website, you agree to these Terms and Conditions. You must not use this website for unlawful purposes, to infringe the rights of others, or in any manner that may damage or disrupt the website. Top End Tenders may modify or remove website content without notice and is not liable for any resulting loss or inconvenience.

8. Intellectual Property

Unless otherwise stated, all website content including text, graphics, logos, templates and digital files is the intellectual property of Top End Tenders and protected under Australian copyright law. Content may not be reproduced, distributed, published or transmitted without written consent. Templates and documents supplied through paid services are licensed for internal client use only unless otherwise agreed.

9. Fees, Refunds & Cancellations

Due to the progressive nature of professional services, all service fees, retainers and tender packages are non-refundable once invoiced. If a client does not utilise their service allowance during a billing period, no refund or credit applies. Cancellations take effect at the end of the current billing period unless otherwise agreed in writing.

10. Limitation of Liability

To the fullest extent permitted under Australian law, Top End Tenders excludes liability for any direct, indirect, incidental or consequential loss, damage, cost or expense arising from website use or services provided. Where liability cannot be excluded, it is limited to the extent permitted by law. Nothing in these terms limits rights under the Australian Consumer Law where they cannot be excluded.

11. Governing Law

These Terms and Conditions are governed by the laws of the Northern Territory, Queensland and applicable laws of Australia. By using this website, you submit to the jurisdiction of the courts of those regions.